Counterfeit Statement

The Lumistella Company is doing its part to protect families everywhere from harmful products and fraud by fighting the growing problem of counterfeit goods facing all brands around the globe today. We actively monitor and fight against counterfeit trading and unauthorized selling of our products. Additionally, we believe it is important our customers are educated about the dangers associated with purchasing counterfeit products.

There is no way families can be sure a counterfeit product is safe. Counterfeit products pose a risk to the health and safety of their family as rigorous testing and compliance protocols cannot be assured. Additionally, there are no reliable assurances that counterfeit products are made in accordance with labor laws or environmental regulations, and purchasing from a counterfeit seller opens consumers to the potential for abuse of their personal information. Frequently, the ordered counterfeit product never arrives and if it does, is not as advertised.

On the other hand, families can be certain they are purchasing genuine products from The Lumistella Company if purchased at retailers we partner with directly through our website, or through our website partners. We stand behind our products, offering the warranties and representations that come with being a legitimate, family-friendly products company. Our retail store locations and website partners offer an “Adoption Center” experience for families, and have been carefully vetted to offer fast, reliable, service and to ensure the safeguarding of personal information.

We are committed to protecting the authenticity of the family moment, as well as the credibility of our brands and product lines. If you see an offer for potentially counterfeit products or have questions about the authenticity of one of our products, please contact us here.

Product Safety Statement

The Lumistella Company takes product safety very seriously, and we recognize the great responsibility we have to provide you with products that are of the highest standards. Because quality and product safety are our primary focus, we often test these products to higher toy safety standards to ensure safety and quality that exceed the expectations of our consumers. Our products are tested and comply with applicable ASTM (American Society for Testing and Materials), EN71 (European standards) and Canadian Toy safety standards as well as any specific standards applicable where our products are intended to be distributed and sold. Our products also meet or exceed the applicable CPSC (Consumer Product Safety Commission) guidelines. Furthermore, we use independent laboratories to perform our testing evaluations. We believe independent laboratories bring both testing expertise and impartiality to the product evaluation process.

Authorized retailers: If you would like to obtain a copy of our Certificate of Compliance (COC), please contact your The Lumistella Company sales representative.

Intellectual Property Rights Statement

CCA and B, LLC d/b/a The Lumistella Company believes that investing in research and design lead to the development of superior products, and it is committed to protecting the innovations that set its products apart. In accordance with 35 U.S.C. § 287(a), and marking laws in jurisdictions outside the U.S., The Lumistella Company provides notice that the products listed below are protected by the associated patents and design registrations listed below. The following list of products, patents, and design registrations is not all-inclusive. The products listed below and additional products may be protected by one or more additional patents and designs, and pending patents or designs in the U.S. and elsewhere.

The company also asserts trademark and copyright protection for its products and services to the fullest extent available under the laws of all jurisdictions where it does business.

  • Elf Mates®
    • Australia: Design Patent Nos. 202014498, 202014499, 202014501, 202014502 and 202014504
    • European Union: Community Design Patent Nos. 007255773-0001, 007255773-0002 and 007255773-0003
  • MagiFreez® Tiny Tidings Tutu and Rainbow Snow Pixie
    • Australia: Design Patent No. 202016689
    • Canada: Design Patent No. 202095
    • European Union: Community Design Patent No. 008303531-0001
    • People’s Republic of China: Design Patent No. ZL 202130260100.9
    • United Kingdom: Design Patent No. 6117459
    • United States of America: Design Patent No. D998724
  • MagiFreez® Holiday Hipster and Cocoa to Go
    • Australia: Design Patent No. 202016691
    • Canada: Design Patent No. 202099
    • European Union: Community Design Patent No. 008303531-0002
    • People’s Republic of China: Design Patent No. ZL 202130260465.1
    • United Kingdom: Design Patent No. 6117457
    • United States of America: Design Patent No. D996534
  • MagiFreez® Glitzy Gala Gown
    • Australia: Design Patent No. 202016690
    • Canada: Design Patent No. 202090
    • European Union: Community Design Patent No. 008303531-0003
    • People’s Republic of China: Design Patent No. ZL 202130260466.6
    • United Kingdom: Design Patent No. 6117458
    • United States of America: Design Patent No. D994797
  • MagiFreez® Polar Power Hero Set
    • Canada: Design Patent No. 223105
    • European Union: Community Design Patent No. 015027678-0002
    • Mexico: Design Patent No. 69079
    • People’s Republic of China: Design Patent No. 2023305623456
    • United States of America: Design Patent No. D1009171
  • MagiFreez® Skier Set
    • Canada: Design Patent No. 223104
    • European Union: Community Design Patent No. 015027678-003
    • Mexico: Design Patent No. 69080
    • People’s Republic of China: Design Patent No. ZL 202330562348X
    • United States of America: Design Patent No. D1009169
  • MagiFreez® Retro Rad ’80s Gear and Cool Kicks Sneaker Trio
    • Canada: Design Patent No. 223103
    • European Union: Community Design Patent No. 015027678-001
    • Mexico: Design Patent Nos. 69078, 69079 and 69080
    • People’s Republic of China: Design Patent No. ZL 2023305623460
    • United States of America: Design Patent No. D1009170
  • MagiFreez® Mermaid
    • Canada: Design Patent No. 225394
    • European Union: Design Patent No. 015040213-0001
    • Mexico: Design Patent Pending
    • People’s Republic of China: Design Patent Pending
    • United States of America: Design Patent No. D1047019